About Us
Grow Your Business with The Call Experts
At The Call Experts, we believe that every customer interaction is an opportunity to strengthen your brand. We are a global call center outsourcing company serving businesses across the US, UK, Canada, and Australia, providing reliable voice, chat, and email support that keeps your customers connected 24/7.
1
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Years in the industry
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Team Members
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Happy Clients
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FCR Rate
Our Story line
We saw businesses losing customers not for lack of quality, but because no one answered the call. The Call Experts was born to change that — making sure every customer is heard, every time.
2020
The Beginning
The Call Experts was founded with a simple vision: to help businesses never miss a customer call again. We started small, providing call handling for local taxi firms and restaurants, ensuring every booking and order was answered on time.
2021
Expanding Our Services
As our clients grew, so did we. We expanded into logistics, freight, and medical support services, training our agents to handle industry-specific needs with professionalism and care.
2022
Going Global
Our reputation crossed borders, and we proudly started serving clients in the US, UK, Canada, and Australia. With 24/7/365 support, we became the trusted outsourcing partner for companies worldwide.
2023
Omnichannel Support
Recognizing the shift in customer behavior, we introduced live chat support, email support, and virtual receptionist services, offering businesses complete customer communication solutions.
2024
Scaling with Technology
We invested in advanced call center technology, smart routing, and performance monitoring to ensure faster response times, higher accuracy, and seamless brand representation for our clients.
2025
Today
The Call Experts has grown into a global call center outsourcing leader, trusted by industries from taxi and logistics to healthcare, restaurants, eCommerce, and SaaS. Our journey is built on one promise – to treat your customers like our own.
Our Latest Insights
Expert analysis and bold thinking for leaders who want to achieve the extraordinary.















