Our culture is rooted in the belief that exceptional performance is a function of exceptional people, exceptional tools, exceptional training, exceptional measurement, and most importantly, exceptional expectations. Therefore The Call Experts is committed to excellence and belief in perfect execution and that’s why we’ve got a talented bunch of management graduates, business analysts, customer service representatives, sales and marketing professionals in our energetic team, who are highly skilled professionals, works flexibly to meet client needs and aligning with client goals. G.E’s customer centric culture and total quality commitment ensures that every team member is a stakeholder in our clients success resulting in low attrition rates and enhanced performance skills.
The Call Experts has an outstanding team to manage the challenge. From script creation to payment processing and everything in between; Our CSE’s can introduce your customers to new possibilities and propose alternative options as an effective means of driving incremental revenues from your current customer base. By empowering our staff to make the decisions that will most effectively respond to your customers needs seamlessly and your organization will realize immediate cost saving benefits to your bottom line. Moreover G.E has combined experienced Managers with a training and quality program unequaled within our industry. All Customer Service Representatives must complete a comprehensive training (written tests and certifications) that stress technical competency and strong interpersonal communication skills. All calls are recorded and continuous live and post call monitoring is employed to ensure adherence to proper answer, hold and transfer etiquette, and use of polite and respectful tone.
The Call Experts to provide an oasis for its customers to revel in, we have a friendly environment where clients are well treated and given the top customer service they deserve. The company excellent infrastructure provides its employees with the latest developments in the Call Center business. Therefore we move people. With an improved capability to process all service related assignments.