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Call Center Services ---- Software Development - - - Hosted Call Center - - - - Predictive Dialer - - - - Data Entry Services - - - - VOIP Services - - - - Web Designing - - - - Search Engine Optimization

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Infrastructure

We have state-of-the-art computing and communication technology with UPS for power backup and our own power generators in the event of power failure. Our Internet and telecom technologies provide the perfect platform for customer service and support on par with industry standards. We use some of the latest security technologies to ensure data integrity for our customers

UPS
supportUn-interrupted power supply with 100% power backup for Outsourcing Services.

Voice Connectivity
supportVoice connectivity with full redundancy. Voice connectivity enabled to connect US, UK, Australia and most of the European countries to support Offshore Outsourcing activities in Pakistan.

Data Connectivity
support8 MBPS redundant connectivity from 2 different Internet Service
Providers.


Predictive Dialer
supportDialer to support both inbound (Customer Support, Customer service, up-selling, cross selling) & outbound (Telemarketing, Advisory service, Survey, Lead Generation) services.

Data Storage Devices
supportHigh volume data storage devices for back up, recovery and security purposes.

Customised CRM
supportDialer integrated CRM system, which is fully customizable depending on the business outsource project.

IVR
supportInteractive Voice Response system to collect confidential data such as banking, credit card, social security no. etc. This facility is making our operation fool proof.


DID
supportDirect Inward Dialing – Local Toll free no. is provided for all our BPO services for call backs and customer queries.

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