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Customer Care Inbound

Customer Care Inbound:
An effective customer care strategy can actually decrease your reliance on customer acquisition. We provide inbound call center services for clients that require high quality 24 x 7 x 365 service. Our superior scheduling model allows us to provide round-the-clock coverage without sacrificing service levels. We offer customized programs tailored to the client's specifications and “technology with a personal touch” to help you with your Inbound Call Center needs for start-up programs, test campaigns, overflow on nights and weekends, and ongoing small to medium-sized direct response marketing campaigns.

Our range of inbound Call Center Services includes:

  •        Sales Support (Up-sell and Cross-Sell)

  •        Order Booking

  •        Answering / Relay Services

  •        Customer Retention / Win back

  •        Customer Support

  •        Helpdesk Service

  •        Query Handling Service

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